Contact

Contact Us

We’d love to hear from you!

Whether you have a question about your order, need help with a product, or just want to say hello — the team at Soko Innova is here to help.

📞 Get in Touch

Email: info@sokoinnov.com
Phone/WhatsApp: +243 973 783 053
Working Hours: Monday – Saturday | 9:00 AM – 6:00 PM (CAT)

We aim to respond to all inquiries within 24–48 hours (excluding Sundays and public holidays).

📦 Order Questions?

If you're reaching out about an existing order, please include:

• Your order number

• The email address used during checkout

• A short description of your issue or question

This helps us assist you faster.

📍 Our Location

While we are an online-based store, our operations are based in the Democratic Republic of the Congo. We ship both locally and internationally.